How can we help you?
You can also browse the topics below to find what you are looking for.
- What is Legado?
- What kind of documents and information can I store on Legado?
- Who needs Legado?
- Do I still need a Financial Adviser / Solicitor if I use Legado?
- Does the amount of estate planning I’ve already done matter?
- Does Legado replace my legal will?
- What are “Digital Assets” and “Digital World”?
- It appears to be a lot of work and/or quite complicated to complete the uploading of my documents. It is worth doing only one or two libraries?
- Is Legado GDPR (General Data Protection Regulation) compliant?
- How is Legado going to handle my data?
- Who has access to my Legado account?
- How do I sign-up for Legado?
- I signed up with my Adviser, but I haven’t received my introduction email?
- Should I use two-factor authentication for my Legado account?
- Can I still use Legado if I’m not from the United Kingdom?
- Can I create a Legado account for a relative e.g. a parent?
- I'm struggling a little setting up the Authenticator app. Can you help me?
- I've changed my phone. How can I login again and set up two-factor authentication?
- What is a Nominee?
- How do I share with additional Nominees?
- How can I manage which sections of my Legado libraries my Nominees can see?
- How do I become a Nominee?
- I was invited to become someone’s nominee. How do I accept this invitation?
- What is After-Death Sharing?
- How Does After-Death Sharing Work?
- I've received an email saying I have being given after-death access. What is my role?
- What does ‘bank-grade’ security / encryption mean?
- Who will have access to my sensitive personal information?
- What happens to my information/data if I want to delete my Legado account?
- What happens to my personal information if I die?
- What is double-encryption (two-factor) authentication?
- How does two-step verification work?
- Can other people edit my uploads on Legado?
- I’ve signed up with my adviser, but I’m not sure how to get started?
- I forgot my password. How do I request a new one?
- How do I manage my email addresses?
- How will Legado know when an account holder has passed away? And who will have access to an account after death?
- How do I delete my Legado account and information?
- Will I receive a reminder or alert when a documenting needs updating?