Elevating customer
interactions with AI

Harness AI to make customer interactions smoother, collect useful data, and simplify your business’s workflows.

Benefits of turning documents into conversations

Accelerate
customer proposition

Making your digital proposition more straight forward, personalised, and packed with utility to drive engagement, and help customers make more informed decisions.

Bolster compliance

Creating an experience that is more inclusive and accessible – meeting customers where they are and putting key information in their terms.

Powering conversations

Incorporating state-of-the-art Artificial Intelligence (AI) and Large Language Models (LLMs), Legado’s platform takes customer interactions to the next level. Our AI-driven tools don’t just respond—they understand by analysing context, intent, and historical data providing intelligent and highly personalised responses.

Hyper efficient
workflows

Augment and simplify your workflows for servicing customers, with intuitive prompts and contextualised data to add leverage to your team and increase productivity.

Harness your data rich interactions by…

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Leveraging data to identify gaps in understanding and opportunities to improve interaction effectiveness
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Aggregating data on how customers engage with your communications and documentation
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Consolidating the common queries raised by customers during interactions